SILO-COVERING INFORMATION PROCESSES

Background of customer

• For our client, an international private bank from the UK, credit is an important product: in addition to the resulting income, the associated customer discussions form an important base for future potential.

Project target

• The goal of the project was to design the loan application section, in which several departments with different systems are involved, in a media-break-free, efficient, high-quality and correct compliance manner.

Our  service

• Assist the customer in reshaping the loan application process and IT implementation. The process enables the workflow of the relevant data across systems and departments.
• Implementation took place without major interventions in existing core systems, with the result of faster and more cost-effective implementation.

Added value for the customer

• Transparent, documented, compliant loan application processing
• Semi-automated decision-making processes that enable efficient implementation of credit processing.
• Accelerated application process: Time-to-market leads to higher customer satisfaction and higher completion rates.
• The process workflow can be quickly and flexibly adapted to new products and services and be expanded.